We highly encourage you to go through the Documentation before submitting a support ticket. Please explain your support inquiry with as many details as possible. It will help us resolve your issue quickly and efficiently.
We typically respond to support tickets within 24 hours. If you do not receive a response in the first 24 hours, please check your spam folder. To ensure emails from us don’t get sent to spam, please add support (at) themesquare.com email address to your contacts or address book. Thank you.